Who We Are

If you leave a comment on our site (if commenting is enabled), we collect the data entered in the comment form, your IP address, and your browser’s user-agent to assist with spam detection. An anonymized version of your email address may be shared with the Gravatar service to check if you use it. Their Privacy Policy is available here: https://automattic.com/privacy/. Once approved, your profile image may appear publicly alongside your comment.

If you upload images to the site (e.g., through a form), avoid submitting images containing embedded location data (EXIF GPS). Visitors may be able to extract this information.

When you register for updates or submit a leasing inquiry, we collect the personal information you provide, which may include:
Name
Email address
Phone number
Suite preferences (bedrooms, budget, move-in timing)
Questions or message details
Marketing and communication preferences

We use this information to:
Respond to inquiries
Share leasing updates and project news
Provide early access to events, tours, and releases
Communicate marketing and leasing information relevant to Munro

Your submission may be stored in our website system and securely transferred to third-party platforms we use for leasing and communication (such as Building Stack, Mailchimp, or Rentsync).

Our website uses cookies to improve browsing and save your preferences.

‍Comment Cookies:
If you leave a comment, you may opt to save your name, email, and website in cookies for future convenience. These last one year.

‍Login Cookies (if applicable):
If the website uses login features, temporary cookies may verify browser compatibility and store login preferences. These expire when you close your browser or log out.

‍Editing Cookies:
If you edit or publish content, a cookie may store the post ID for one day.

This site may include embedded content such as videos, maps, or social media posts.

Embedded content behaves exactly as if you visited the external website directly.
These platforms may collect data about you, use cookies, track your interactions, or monitor your activity—particularly if you are logged into those platforms.

Common examples include Google Maps, YouTube, Instagram, Meta, and Vimeo.

We use analytics tools (including Google Analytics and Meta Pixel) to understand how users interact with the Munro website.

These tools may collect:
IP address
Browser and device type
Pages visited
Time spent on the site
How you arrived at the site (referral/ads/search)

Analytics data helps us improve website performance and optimize marketing campaigns. Data is anonymized whenever possible.

We may share limited information with trusted service providers who help us operate Munro’s website and leasing programs, including:
Email and CRM platforms (Mailchimp, Building Stack, Rentsync)
Website hosting and security services
Analytics and advertising platforms
Automated spam detection services

We do not sell your personal information.

Comments:
Comments and metadata are stored indefinitely to recognize follow-up comments and assist moderation.

‍Form Submissions & Registrations:
Information submitted through contact or registration forms is retained so we can provide project updates, leasing information, and ongoing communication throughout Munro’s leasing cycle.

‍User Accounts (if applicable):
If an account is created on the site, personal information is stored as long as the account is active. Users may edit their information at any time.

You may request:
A copy of the personal information we hold about you
Correction of any incorrect or outdated information
Deletion of your personal information (unless legally required to retain it)

To request this, please contact us at rbirkhiem@royop.com

Data submitted through the site may be processed through secure third-party systems, including automated spam detection tools and CRM platforms used for leasing communication.

If you have questions or concerns about this Privacy Policy, please contact:
‍Email: rbirkhiem@royop.com
Address:
Royop Residential, a division of Royop Development Corp.
510, 211-11 Avenue SW
Calgary, Alberta T2R 0C6

We use industry-standard security practices, including SSL encryption, secure servers, restricted access, and continuous monitoring to protect personal information.

If a breach is suspected or confirmed, we will:
1. Investigate promptly
2. Secure affected systems
3. Notify impacted individuals if required
4. Take corrective steps to prevent future issues

We may receive aggregated or anonymized data from advertising platforms and CRM partners to improve leasing and marketing performance.

Automated tools may help categorize leads based on preferences or interactions (e.g., bedroom type, timing) to deliver personalized communication. These processes do not involve decisions with legal or significant personal impact.

Munro’s data practices comply with Canadian privacy laws, including PIPEDA and CASL.